FAQ

FAQ - Galleria369 Hurban House

1. What can I find at Galleria369 Hurban House?

At Galleria369 Hurban House, you’ll find an exclusive selection of home products, decorative accessories, and urban design items.

2. How can I place an order?

To place an order, browse our website, select the products you want to purchase, and add them to your cart. Once you’re ready, proceed to checkout and enter the necessary shipping and payment details.

3. What payment methods do you accept?

We accept the following payment methods:

• Credit cards (Visa, Mastercard, Maestro)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• iDEAL

4. Do you offer international shipping?

Yes, we offer international shipping, but only to countries where we operate. You can check the shipping availability for your country during the checkout process.

5. How long will it take to receive my order?

Order processing and shipping typically take 3 business days. Delivery can take anywhere from 7 to 12 days, depending on the destination.

6. Can I return or exchange a product?

You can return or exchange a product within 7 days of receiving it. For more details, please refer to our return policy.

7. Are prices inclusive of VAT?

Yes, all prices shown on our website include VAT. There are no hidden costs.

8. How can I contact you for assistance?

You can contact us via email at galleria369shop@gmail.com. We do not offer phone support.

9. Do you offer promotions or discounts?

Discounts are visible directly on individual products in the store. We encourage you to check frequently for special offers.

10. Do you offer gift cards?

Yes, we offer digital gift cards in the values of 10€, 25€, 50€, and 100€, which you can purchase and send via email to anyone you choose. You can find more information about the terms and conditions of the gift cards on our website.

11. Can I order a gift?

Certainly! You can purchase our products as gifts and have them sent directly to the recipient. Gift wrapping fees are calculated based on the size of the product. Contact us for more information.

12. How can I stay updated on new arrivals and news from Galleria369 Hurban House?

Follow us on our social media where we regularly post new arrivals, discounts, and exclusive promotions.